ExactHire Support

Calendar Event Confirmation Communication Template

Users may wish to send customized communication to applicants when confirming a Calendar event.

This can be done by creating a Communication Template that will be used for Calendar Event Confirmation.

To enable this feature, users must create and activate a Communication Template in the Communication Templates area.

Important: When a Communication Template is designated as the Calendar Event Confirmation message, all applicants who receive an event confirmation will receive this message. If no template is selected, a default system message will be sent.

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Create a Calendar Event Confirmation Communication Template

  • Navigate to the Settings area.

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  • Click Communication Templates.

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  • Select New Communication Template.

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  • Select Calendar Event Confirmation in the Create As menu.

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  • Complete the form by entering:

    • Communication Template Name (for internal use)

    • Email Subject

    • Message Body

      • Use the available Placeholders to personalize the email using applicant data. Click a placeholder to insert it into the subject line or message body.

      • Use the available text formatting tools as needed.

    • Click SAVE.

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  • Once saved, a confirmation message will appear indicating that the Communication Template has been successfully created.

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Edit or Delete a Communication Template

  • To edit the template, click the More Options button and select Edit.

  • To delete the template, click the More Options button and select Delete.

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Still need help? Submit a support request and our team will get back to you.