ExactHire Support

Document Size Limitation

Documents, within the Collections area of OnboardCentric, are restricted to an upload size of 8 MB or less per document.

To navigate to this area as an Admin, click Work With > Collections > Documents. In this area you will be given an opportunity to upload your corresponding document.

        onboardcentric-document-size-limitation-01.png

Due to the 8 MB limit per document, if you have a document that is larger we recommend storing that data on your company’s server or via a document retention site such as Google Drive, Dropbox, etc. that offers access via a URL. Once the data is stored in an accessible location, you can create a task by navigating to Work With > Collections > Tasks and entering the URL in this area.


Still need help? Submit a support request and our team will get back to you.